CLEAR EXPECTATIONS. CONSIDERED WORK.
Our website and design process.
A shared direction.
Our website and design project process starts with a conversation, whether you need a website, identity, print project, or custom build. We agree on the work, responsibilities, payment arrangements, and review process before moving into delivery.
A CLEAR PROCESS. A SHARED DIRECTION.
From the first conversation
to the next chapter.
Clear decisions keep a project moving. We agree on the milestones, payment terms, and review arrangements for your actual scope.
Discovery
We listen, review the starting point, and identify the outcome.
Your part
Share your goals, audience, existing site, and practical constraints.
We confirm whether the work is a suitable fit.Scope
We define deliverables, revisions, integrations, and the proposed price.
Your part
Review the written scope and raise anything that is missing.
Both sides agree on the work and responsibilities.Deposit
We confirm the agreed payment arrangements and planned start.
Your part
Approve the agreement and pay the deposit specified in it.
The project starts under the agreed arrangements.Design
We develop the direction and present the agreed design work.
Your part
Supply approved content and give consolidated feedback.
The relevant design direction is approved.Build
We implement the agreed pages, tools, and supported connections.
Your part
Provide appropriate access through a secure method when needed.
The agreed behavior is ready for review.Review
We check the work and address feedback within the agreed scope.
Your part
Review content, contact details, behavior, and final proof details.
You approve the agreed deliverables and outstanding payment.Launch
We carry out the agreed publication or delivery and handoff.
Your part
Confirm account ownership, access, and any ongoing care arrangement.
The delivery and next responsibilities are documented.
Timing depends on supplied content, access, feedback, compatibility, and any supplier arrangements. Dates and deposit terms are confirmed in the written agreement; no fixed delivery promise is implied.
The review follows the work.
A website review checks the agreed pages, content and contact paths. A custom application also needs defined users, permissions and behavior to test. A print project moves through artwork and supplier-proof approval before production. Your written scope identifies the relevant checks and handoff for the work you choose.
OUR SIDE OF THE TABLE
Clear scope.
Direct communication.
Mike is your direct contact. We organize the agreed work, explain design decisions, and confirm the review points and deliverables in writing. Changes outside the scope are discussed before additional work begins.
YOUR SIDE OF THE TABLE
Your knowledge.
A shared decision.
Supply accurate business details, approved copy and artwork, required account access, and consolidated feedback. Content, compatibility, supplier arrangements, and review timing affect the schedule we can agree to.
Agree on what happens next.
Your agreement defines ownership, licensed assets, account access, final files, and any training or handoff. Website care and ongoing SEO have their own monthly scopes; print production follows the approved supplier specifications and proof.
Let’s talk about
your next chapter.
Start with a quick inquiry or build a guided brief. We’ll use your details to discuss a suitable scope.